The fastest way to reach us. Include your DAW, your operating system, and what you've already tried. If you have an order ID from Lemon Squeezy, paste it in.
email support@humpbackaudio.comA real person will reply.
Humpback Audio is a one-person operation right now. That means slow on weekends, but fast and direct on weekdays.
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It goes to the same inbox. Use whichever feels right.
before you write
The fastest paths to an answer
- /setup covers the most common install + DAW questions.
- /faq answers install, uninstall, license, refund, and Wi-Fi questions.
- Uninstalled, but your DAW still lists Mixaphone? Here's why. The Mac uninstaller says a copy needs an administrator? Here's how.
- If your phone can't see your computer, try a phone hotspot - it's almost always a network-isolation issue, not the plug-in.